📄 ECM · 4‑col content lifecycle

Enterprise content management — requirements & support

requirements document lifecycle compliance 4‑column

client requirements · content foundation

document management

Check‑in/out, versioning, metadata, OCR, indexing.

manage

records retention

Retention policies, legal hold, disposal, compliance.

retain

workflow automation

Approval flows, task routing, notifications, SLA.

automate

enterprise search

Full‑text, faceted filters, metadata search, insights.

capture & scanning

Batch scanning, OCR, import from email/cloud.

capture

collaboration

Co‑authoring, annotations, comments, shared workspaces.

collaborate

security & access

RBAC, encryption, audit trails, watermarking.

secure

system integration

CRM, ERP, SharePoint, REST APIs, connectors.

connect

ongoing ECM support

system admin

User provisioning, storage mgmt, backup, health checks.

admin

compliance updates

Regulatory changes (GDPR, HIPAA), policy tuning.

comply

migration

Legacy content migration, bulk import, validation.

migrate

user support

Help desk, troubleshooting, how‑to guides.

assist

workflow tuning

Optimize approval steps, reduce bottlenecks.

optimize

user training

Workshops, documentation, power user sessions.

train

content analytics

Usage reports, audit logs, storage trends.

report

ECM strategy

Roadmap, vendor selection, governance, innovation.

advise

organize your enterprise content

full lifecycle · compliance · migration · 24/7 admin